British Airways has said that it will compensate its passengers whose flights were diverted to Accra, Ghana due to the inclement weather in Lagos.
The General Manager, West Africa, British Airways, Mr. Kola Olayinka, stated this while apologizing to affected passengers.
Mr. Olayinka said in a statement that the situation was as a result of delays and diversions of flights occasioned by the inclement weather that caused poor visibility at the Murtala Muhammed International Airport, Lagos as well as a number of factors outside the airline’s immediate control.
He stated that the decision to delay or divert flights was made by the airline’s pilots, who were trained to handle such situations in consideration of the safety and security of the passengers and crew.
Mr. Olayinka stated that during the period, the airline ensured that its customers were accommodated in hotels where adequate rooms were available, meals, refreshments and transport to and from the airports were provided for their movement at the different airports in Accra, Abuja, and Lagos.
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