The Commissioner for Public Utilities, Engineer Emeka Ezenwanne has called on the Enugu Electricity Distribution Company EEDC to endeavour to bridge the communication gap between the company and electricity consumers in the state by educating and sensitizing people properly on its activities.
Speaking at a one day community empowerment workshop, organized by officials of the company at the ministry of Public Utilities in Awka, Engineer Ezenwanne attributed most of the problems between the EEDC and consumers to communication gap.
Commissioner Ezenwanne stressed the importance of the company in providing effective and uncompromised services to the people to enable them pay their bills without grudges as well as understand the need for energy preservation.
Engineer Ezenwanne also urged the EEDC to look into indiscriminate withdrawal of pre-paid meters from communities which he said has continued to cause lots of problem, adding that while some communities have taken to the streets on the issue, others are still planning to demonstrate if nothing tangible is done to address the situation.
In a speech, the Acting Permanent Secretary, Ministry of Public Utilities, Reverend Dr Polycarp Amanzechukwu called on the EEDC Officials to adjust their position on the metre withdrawal issue to alleviate the sufferings of the people.
Some of the participants who spoke during the workshop called on the EEDC to check the activities of some of its staff in the field so that consumers will have value for their money.
The leader of the team, Mr. Umueze had earlier said that the workshop was to bridge the Communication gap between the company and consumers as well as know their feelings and how to improve their service to them.
He called for the banning of incandescent light bulbs to ensure steady energy supply and thanked Engineer Ezenwanne for his quality presentation.
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